Customer services

Everything you need to know to help you place an order.

If at any time you would like human assistance, remember you can email us on info@bowandbeyond.co.uk and we will be happy to help with your query.

How to shop

You can explore the products available using the navigation at the top of the site. You can easily add products to your basket from the product information page. You can then checkout simply from the basket. We currently use Paypal to take payments – including all major credit and debit cards. Please call if you have any problems at all.

Pricing and Discount Codes:

All of our prices are in UK. You will be billed in UK Pounds and if you purchase from outside the UK, currency fluctuations and credit card charges may make a difference to the amount billed on your credit card.

Promotional discount codes: We may from time to time offer promotional discount codes (either directly or via third parties) which may apply in respect of any, or certain specified, purchases made though this Website. Such codes may only be applied to purchases of full-price items and cannot be used in conjunction with any other offer or discounts.

Delivery

We will deliver the goods ordered by you to the address you give us for delivery at the time you make your order. It is your responsibility to ensure that the delivery address you give us is correct and accurate and that there is somebody to sign for and take delivery of the goods from the delivery service used.

You may be required to pay extra for delivery and it might not be possible for us to deliver to some locations, although we always endeavour to do our best! Our delivery charges are set out in our website.

Safety Information

Please be aware that Bow and Beyond hair accessories are decorative products. You use these hair accessories at your own risk and at your discretion. We cannot be held responsible for any accidents arising from the use of Bow & Beyond hair accessories.

Please ensure that this product is used safely and with supervision. We recommend that you remove your child’s hair accessories for sleep or when a child is unsupervised. Bow and Beyond hairclips are small and could present a choking hazard.

By purchasing a Bow and Beyond hair accessory, you agree to be bound by our terms and conditions of use.

Read more:

Terms and conditions
Privacy policy

Our address

Bow & Beyond
PO Box 56955
London
N10 9AU

Each hair clip at Bow & Beyond is hand made with care, love and attention to detail. Every hair clip has been carefully considered and designed with your daughter in mind.

Our uniquely stylish range of hair clips combine a metallic clip adorned with ornate ribbon. Unlike traditional press clips which require the application of force to fasten to the head, Bow & Beyond clips open when gently pressed, before gliding quickly, effortlessly yet securely onto hair.

Our range is timeless and chic, intricate and beautiful in detail, yet practical in design. We're sure you'll agree our accessories are suitable for every occasion and make ideal gifts.

At Bow & Beyond we believe that girls of all ages delight in luxurious detail, therefore we hope that both you and your daughter will treasure these accessories as much as we do.